To contact us
Use the CLE locator 
to obtain the telephone numbers and addresses of local employment centres (CLEs) and regional offices.
For information on employment services and measures, contact the Bureau des renseignements et plaintes.
Emploi-Québec services are available throughout Québec, with some 150 local employment centres (CLEs) and service points across its 17 regions.
- Service points (Individuals)
- Service points (Businesses)
Bureau des renseignement et plaintes
By telephone
- Monday, Tuesday, Thursday and Friday from 8:30 a.m. to 4:30 p.m.
- Wednesday from 10 a.m. to 4:30 p.m.
At the following numbers:
- Québec: 418-643-4721
- Elsewhere in Québec: 1-888-643-4721
In person
The Bureau des renseignements et plaintes is located at 425, rue Saint-Amable, RC 175, in Québec.
By mail
You can write to the Bureau des renseignements et plaintes at the following address:
- Bureau des renseignements et plaintes
Ministère de l’Emploi et de la Solidarité sociale
425, rue Saint-Amable, RC 175
Québec (Québec) G1R 4Z1
By email
Use the form provided below.
Note – The Bureau des renseignements et plaintes responds to requests for information and to complaints sent to it via the Internet as quickly as possible. However, depending on the email service you use, we may have difficulty sending you the information you requested. If you do not receive a response within ten working days, we suggest that you email us again.
For additional information
Contact the centre local d’emploi (CLE)
in your region.
You can also contact one of the following client service centres, as required:
- Placement Assistance Centre
This service centre provides information about Emploi-Québec services and also provides user assistance for Online Placement. - Centre de communication avec la clientèle (CCC)
The CCC is a quick source of information on social solidarity services for the population. - Direction de la révision et des recours administratifs
This service receives applications for review, allowing you to make known your point of view, and will render a decision in writing, which is sent to you by mail. - Employer Assistance Service
This service offers frontline assistance to employers in order to help with the integration of disabled persons into the workplace. - Service des pensions alimentaires
This service determines support payment debts for which the Minister is subrogated by operation of law in the rights of the creditor.
